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How to Update Your Personal Details:


You can easily & instantly update your Personal Details through Internet Banking or the Mobile Banking App.

Mobile Banking App: Log in to your Mobile Banking App > Main Menu > Requests > Update My Information > Personal Details & Follow the on-screen instructions.

Internet Banking: Log in to your Internet Banking > Customer Service > Service Requests > Update My Information > Personal Details & Follow the on-screen instructions.
You can also visit your nearest branch with the filled in form along with the original documents (mentioned in the form).

Features:

  • Fully digital process without the need for paperwork or approvals
  • Streamlined journey, instant notifications when an update is due
  • Real-time status updates on your requests
  • Personal data is securely retrieved from trusted sources

Update your details today:


If you require any further assistance, please contact us at care@bankmuscat.com or by calling 24795555


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